wordpress support services

WordPress Support Services

Do you want to say goodbye to tech tantrums and the time and money you have wasted trying to update your WordPress website? Use your time in more efficient ways in your business and get better results. Whether you are looking for a small change to your WordPress website or are wanting regular support I can help you get the most out of your WordPress website.

Are you ready to eliminate tech frustrations?

wordPress Support Services Includes

  • WordPress updates
  • Formatting and updating posts and pages
  • WordPress design and customisation
  • WordPress migration
  • WordPress security and backups
  • Post and page templates
  • Landing page design and templates
  • Email marketing integration
  • WordPress maintenance
  • WordPress troubleshooting
  • Email setup
  • Domain and hosting support
  • Google Fonts Integration
  • Social Media Integration

If you want something that is not listed here just ask. Other services are available on request.

Do you need regular WordPress Support?

Your WordPress website needs to be regularly maintained.  Don’t have time or want the tech frustrations of maintaining your WordPress website yourself? Check out the monthly packages below.

Elysian Road web and digital solutions

WordPress Support Services Monthly Plans

Starter

$59

PER MONTH
  • Core updates
  • Plugin updates
  • Theme updates
  • Monthly backups
  • 30 min support time

Premium

$99

PER MONTH
  • Core updates
  • Plugin updates
  • Theme updates
  • Weekly backups
  • Security monitoring
  • 60 min support time

Ultimate

$189

PER MONTH
  • Core updates
  • Plugin updates
  • Theme updates
  • Daily backups
  • Security monitoring
  • 90 min support time
  • Performance optimisation

*All prices are in New Zealand dollars. Please click here to convert this into your currency. This is a guide only and the price you pay will depend on the currency conversion rate at the time of purchase.

FAQ

Support time includes content updates and other minor amendments that can be fitted into your allocated monthly support time. Other requests can be made, but please note any requests for new features or functionality will likely result in a quote due to the time that it takes to complete these types of requests. 

No. If you do not use your monthly support time it does not roll over to the next month. 

If you need more monthly support time please contact me and I will provide a quote for your additional needs.

Once you are signed up for one of the monthly support plans I set up a Trello board (and show you how to use it). This keeps all details regarding your monthly support plan in the one place.  All requests for support can be made through this Trello board. 

Yes, you can. However updates are not always problem free and may cause you tech frustrations. Your time is most likely better used in other ways in your business. If there are any problems with updates I will fix these for you. 

Yes. Just contact me and we will discuss your business needs and upgrade you to the best plan to suit your requrements.

Yes. Although I would hate to see you go you can cancel at anytime. Just let me know that you want to cancel your monthly support plan and I will stop your next payment.

One of the advantages of having a monthly support plan is to avoid this sort of thing from happening. However, nothing is 100% guaranteed. So if this does happen we will work together to find a solution for you. As regular backups are taken as part of your monthly support I can always restore to a previous version of your site if required.

You are billed one month in advance for your monthly support plan starting from the date your plan starts.

If you are on the starter plan updates are applied monthly. If you are on the premium plan updates are applied weekly and if you are on the ultimate plan updates are applied every few days.

Are you ready to take the next step?

If you are ready to eliminate tech frustrations and save time and money with your WordPress website then click the button below to sign up to one of the monthly support plans. Not ready to commit yet but need some WordPress support please contact me for a quote.

Everything you need for a hassle free website.

Elysian Road web and digital solutions
Close Menu
×

Cart